Privacy policy

SBT Supplies Privacy Policy

 

This Privacy Policy explains how SBT Supplies (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website, make a purchase, or interact with us. Our store is hosted by Shopify, which provides the online platform that allows us to sell our products.

 

1. Information We Collect

We collect personal information necessary to process your orders and provide support, including:

  • Contact details: Name, email, phone number, billing and shipping address.
  • Order details: Items purchased, payment method, and transaction information.
  • Device information: IP address, browser type, and website activity collected via cookies.

 

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Manage payments and prevent fraud.
  • Provide customer service and respond to enquiries.
  • Comply with legal and regulatory requirements.

 

3. Security and SSL Encryption

We take the security of your personal data seriously. All sensitive information (such as payment details) is collected via a Secure Socket Layer (SSL) server and is encrypted by our payment processors. No credit card information is stored on our servers. While we take reasonable steps to protect your data, no method of online transmission is 100% secure.

 

4. Sharing Your Information

We share your information with trusted third parties only when necessary, including:

  • Shopify (Our hosting platform).
  • Payment Processors (e.g., Stripe, PayPal).
  • Delivery Partners (Shipping carriers for order fulfillment).
  • Legal Authorities if required by law.
  • We do not sell your personal information to third parties.


5. Cookies and Tracking

Our website uses cookies to remember your preferences, keep items in your cart, and improve site performance. You can control cookies through your browser settings, though some features may be limited if cookies are disabled.

 

6. Your Rights (Australian Privacy Principles)

In accordance with Australian law, you have the right to access, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us at info@sbtsupplies.com.au

 

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

 

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

  • Email: info@sbtsupplies.com.au
  • Phone: 0431 132 695
  • Business Address: 23 Koolang Road, Green Point, NSW, 2251, Australia
  • ABN: 34 709 600 732